Frequently Asked Questions
Discover everything you need to know about our Haute Couture and Ready-to-Wear collections.
How can I place an order for a custom Haute Couture piece?
To order a custom creation, please contact our concierge service or visit one of our flagship boutiques. Each piece is meticulously handcrafted in our Beirut atelier to your specific measurements.
What is your international shipping policy?
We offer complimentary worldwide shipping on all orders. Please note that delivery times vary by region, and international orders may be subject to local customs duties and taxes upon arrival.
How do I determine my correct size for Ready-to-Wear collections?
Our Ready-to-Wear items follow standard European sizing. We provide a detailed size guide on each product page, and our stylists are available via live chat to assist with specific fit recommendations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and wire transfers for high-value transactions. All payments are processed through a secure, encrypted gateway.
What is your return and exchange policy?
Ready-to-Wear items can be returned within 14 days of delivery, provided they are in original condition with all tags attached. Please note that custom Haute Couture pieces and evening gowns are final sale and cannot be returned.
How should I care for my Georges Hobeika garment?
Given the delicate nature of our fabrics and hand-applied embroideries, we recommend professional dry cleaning only at a specialist luxury garment cleaner. Store your items in the provided garment bag away from direct sunlight.